• Qualify inbound leads and conduct discovery to understand prospect needs. • Respond to inbound and live chat inquiries in real time or within defined SLAs to ensure no opportunity is missed. • Engage with prospects via live chat, phone, email, and social channels to generate new opportunities. • Manage in-market accounts by researching stakeholders, mapping buying centers, and identifying opportunities for outreach. • Schedule and coordinate meetings or demos between qualified prospects and Account Executives. • Log all prospect interactions and maintain accurate records in Salesforce. • Collaborate with Marketing to ensure timely follow-up on campaigns and events. • Track, measure, and report on SDR activity and results, meeting or exceeding weekly/monthly targets. • Prioritize timely engagement with prospects to build trust and increase the likelihood of conversion. • Stay informed on Advarra’s product portfolio, industry trends, and competitor landscape.