• Collaborate with field sales and corporate account teams to support industry-specific or strategic technical sales opportunities. • Assists sales representatives and Corporate Account Managers in making industry-specific technical/application related sales calls and presentations in specific product and market applications • Work closely with clients to understand their technology requirements, recommend suitable solutions, and provide training and support to ensure proper use of implemented systems. • Lead problem solving efforts by utilizing various root cause analysis methodologies to resolve application or best practice concerns at customer sites • Conduct Best Practice Gap Analysis to identify gaps in water treatment programs and recommend operational efficiency improvement projects in a documented report. • Quantify operational savings for efficiency improvement projects • Collaborate with R&D and Marketing on Innovation projects, from ideation to launch, by completing Phase Gate milestones such as refining value propositions, defining operational savings, creating technical documentation, and educating internal and external stakeholders. • Lead innovation pilot applications, technical trials and market trials • Create, manage, and sustain comprehensive knowledge resources tailored for both associates and customers. • Facilitate training for associates and customers, sharing your specialized knowledge to foster skill development and proficiency.