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Role Description

This role requires point-of-sale expertise, supporting system consolidation to 1-2 enterprise solutions across Live Nation Venues.

• Assist in database buildout and designing complementary solutions for large-scale systems administration.
• Work closely with experienced LN systems administrators and analysts.
• Author documentation for change management.
• Test system capabilities and design tools/processes for enterprise POS administration.
• Perform routine data cleanup and high-volume input.
• Cross-train internal colleagues and end-user operators.
• Provide consultation after conventional business hours as needed.
• Support the development of custom tools outside of the larger team’s routine responsibilities.

Qualifications

• Elite expertise of point-of-sale and payments systems (Square, Simphony, Shift4, etc.)
• Outstanding attention to detail for identifying patterns and curating obscure system data.
• Intermediate knowledge of Microsoft Excel, including use of formulas and pivot tables.
• Diligence in troubleshooting complex problems with little information to reach resolution.
• Familiarity with multi-location enterprises and unifying different data sources.
• Ability to reprioritize tasks rapidly without missing deadlines in an ever-changing business.
• Exceptional professionalism through written and verbal communications.
• Positive, team-first attitude and consistent interest for the subject matter.
• Willingness to travel up to 30%, possibly skewed seasonally.
• A technology/analytics credential from an accredited university will help, but is not required.

Requirements

• Sits for extended periods of time at a computer station or work desk.
• Uses hands and fingers to operate computers and office equipment.
• Lifts up to 20 pounds.
• Crouch/kneel/bend/reach and stand/walk regularly for several hours at a time when installing or supporting technology at venues.
• Exposed to typical office environment conditions and noise levels while working from central office.
• Exposed to large crowds, high volumes of noise, and sometimes outdoor conditions during onsite venue support.
• Travel may require flying, driving, or using mass transit.

Benefits

• Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA).
• Free concert tickets, generous paid time off including paid holidays, sick time, and personal days.
• 401(k) program with company match, stock reimbursement program.
• New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support.
• Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment.
• Volunteer time off, crowdfunding match.