• Serve as a technical overlay to CSEs and CSSs, providing specialized expertise when advanced product or domain depth is required. • Lead solution design reviews, customer readiness assessments, and risk or maturity modeling engagements across the Veeam Data Platform. • Engage directly with CIO and CISO stakeholders on resilience posture, risk exposure, and longterm data protection and modernization strategies. • Support security, cloud, and AIl- expansion motions in partnership with Sales and CSE teams, helping shape technical strategy and customer narratives. • Monitor telemetry, inspection signals, and maturity indicators (e.g., DRMM where applicable) to identify risk, optimization opportunities, and expansion signals. • Validate architectures and designs to derisk adoption and accelerate time to value. • Align tightly with Sales Engineering teams on required deliverables and engagement strategy, enabling Sales to remain focused on presales motions while Success Engineers support post sale depth and continuity. • Operate as a pooled specialist resource across Enterprise and Commercial Named accounts (generally $100K+ ARR), with coverage models aligned to demand and specialization. • Amplify Veeam’s technical authority in customer conversations by translating complex technical concepts into clear, outcome oriented guidance. • Success Engineers are not the primary owners of onboarding or renewals but provide targeted support where advanced technical involvement materially improves outcomes.