• Prepare detailed analytical reports on key performance indicators to identify opportunities for improvement around the Locus Robotics picking operations. • Identify and improve linkages between data points. Interpret and transform data into meaningful information that can be acted upon. • Use Voice of the Customer as well as onsite direct observations to provide recommendations on processes improvements and optimization to maximize the robots’ efficiency and picking productivity. • Work with the internal team to implement such recommendations. • Work on post-sales solutions design efforts around locus operation layout design and tote design. • Collaborate with the sales team to understand initial requirements. • Work with the customer to identify the best optimal solution from a layout standpoint. • Develop or enhance tools and methodology to support the optimization process across multiple customers. • Use Voice of the Customer to provide feedback back to engineering around new product features or enhancement of existing ones. • Interact with a variety of customers, including 3PLs, retail, e-commerce, automotive and life science. • Communicate and present to different customers stakeholders, including corporate executives and site operators.