beehiiv

beehiiv empowers you to create, monetize, and grow your newsletter with an all-in-one publishing suite.

Deliverability & Compliance Specialist

Full TimeRemoteTeam 51-200Since 2021H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$75K - $85K / year

High School3 yrs expEnglishDNS

Job Description

• Investigating deliverability issues using authentication results, bounce logs, deferral trends, reputation signals, and engagement data • Reviewing sender behavior, list acquisition methods, and growth patterns to identify risk, ensure compliance, and offer guidance • Enforcing beehiiv’s Acceptable Use Policy across email sending, ads, Boosts, website hosting, and digital services • Identifying and evaluating monetization-related abuse • Assessing hosted websites and content for compliance with platform rules and relevant legal requirements • Working directly with customers through our ticketing system to troubleshoot authentication issues, explain AUP requirements, and help improve sending practices • Handling abuse reports and escalations, documenting findings, recommending actions, and coordinating with internal partners when necessary • Spotting emerging patterns or risks and sharing those insights with the appropriate internal teams

Job Requirements

  • 3–4 years of experience in email deliverability, compliance, anti-abuse, or trust & safety
  • A solid understanding of SPF, DKIM, DMARC, BIMI, DNS fundamentals, and how authentication impacts inbox placement
  • Experience analyzing email headers, bounce/deferral codes, engagement signals, and domain/IP reputation to uncover root causes
  • Familiarity with privacy and anti-spam regulations such as CAN-SPAM, GDPR, CASL, and awareness of global data protection principles
  • Clear, confident communication skills and the ability to translate technical findings into practical, actionable steps for customers and internal teams
  • Comfort working in a ticketing system, managing multiple customer cases, and maintaining consistent, thoughtful communication
  • A collaborative mindset and willingness to work closely with our Mail Ops, Support, Security, and Product teams

Benefits

  • Competitive Salary
  • Stock Options
  • Health, Dental, and Vision Insurance
  • 401(k) employer match
  • Unlimited PTO (mandatory 10 days per year minimum)
  • Annual in-person team retreat
  • Unlimited book budget
  • Monthly Wellness Days (every third Friday of the month!)

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