beehiiv
beehiiv empowers you to create, monetize, and grow your newsletter with an all-in-one publishing suite.
Deliverability & Compliance Specialist
Location
United States
Posted
4 days ago
Salary
$75K - $85K / year
High School3 yrs expEnglishDNS
Job Description
• Investigating deliverability issues using authentication results, bounce logs, deferral trends, reputation signals, and engagement data
• Reviewing sender behavior, list acquisition methods, and growth patterns to identify risk, ensure compliance, and offer guidance
• Enforcing beehiiv’s Acceptable Use Policy across email sending, ads, Boosts, website hosting, and digital services
• Identifying and evaluating monetization-related abuse
• Assessing hosted websites and content for compliance with platform rules and relevant legal requirements
• Working directly with customers through our ticketing system to troubleshoot authentication issues, explain AUP requirements, and help improve sending practices
• Handling abuse reports and escalations, documenting findings, recommending actions, and coordinating with internal partners when necessary
• Spotting emerging patterns or risks and sharing those insights with the appropriate internal teams
Job Requirements
- 3–4 years of experience in email deliverability, compliance, anti-abuse, or trust & safety
- A solid understanding of SPF, DKIM, DMARC, BIMI, DNS fundamentals, and how authentication impacts inbox placement
- Experience analyzing email headers, bounce/deferral codes, engagement signals, and domain/IP reputation to uncover root causes
- Familiarity with privacy and anti-spam regulations such as CAN-SPAM, GDPR, CASL, and awareness of global data protection principles
- Clear, confident communication skills and the ability to translate technical findings into practical, actionable steps for customers and internal teams
- Comfort working in a ticketing system, managing multiple customer cases, and maintaining consistent, thoughtful communication
- A collaborative mindset and willingness to work closely with our Mail Ops, Support, Security, and Product teams
Benefits
- Competitive Salary
- Stock Options
- Health, Dental, and Vision Insurance
- 401(k) employer match
- Unlimited PTO (mandatory 10 days per year minimum)
- Annual in-person team retreat
- Unlimited book budget
- Monthly Wellness Days (every third Friday of the month!)