Sezzle

Financially empowering the next generation of consumers.

General Manager, Loyalty – Marketplace

ManagerManagerFull TimeRemoteTeam 201-500Since 2016H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

13 days ago

Salary

$200K - $300K / year

Bachelor Degree10 yrs expEnglish

Job Description

• Define and execute the long-term vision for Sezzle’s Loyalty & Marketplace ecosystem. • Own full P&L responsibility of loyalty and marketplace products, including revenue growth, margin optimization, and cost discipline. • Develop multi-year roadmap aligned with Sezzle’s broader consumer and merchant strategy. • Design compelling loyalty mechanics that drive frequency, retention, and LTV. • Lead development of merchant-funded offers, rewards, and gamified engagement features. • Drive personalization and discovery strategies within Sezzle’s app and marketplace. • Build scalable monetization models, including sponsored placements, merchant-funded promotions, affiliate revenue, and data-driven retail media solutions. • Partner with Sales and Merchant Success to embed loyalty and marketplace offerings into merchant contracts. • Identify new revenue streams that increase merchant ROI and Sezzle ARPU. • Partner closely with Product, Engineering, Data, Marketing, and Sales to execute roadmap. • Translate business objectives into prioritized product requirements. • Establish KPIs and performance dashboards across engagement, revenue, and merchant ROI. • Build and lead a high-performing team across strategy, partnerships, and operations. • Establish scalable processes for merchant onboarding, campaign management, and performance reporting. • Drive continuous experimentation and optimization.

Job Requirements

  • 10+ years of experience in fintech, marketplaces, retail media, loyalty, or consumer tech.
  • Proven experience owning a P&L or leading a GM-style business unit.
  • Demonstrated success building or scaling a two-sided marketplace or loyalty platform.
  • Strong understanding of consumer lifecycle metrics (LTV, CAC, retention, frequency).
  • Experience with merchant-funded promotions, affiliate programs, or retail media networks.
  • Strategic thinker with hands-on execution ability.
  • Data-driven decision maker with strong financial acumen.
  • Experience with data analysis and/or software engineering.
  • Exceptional leadership and cross-functional collaboration skills.
  • Experience in BNPL, payments, or consumer financial services is a strong plus.

Benefits

  • Unlimited PTO, volunteer hours and sabbatical
  • Life, STD/LTD, medical, dental and vision insurance
  • Highly discounted LifeTime gym membership
  • 401k with match
  • Collaborative fun co-workers
  • The opportunity to join the fastest growing FinTech alongside a team of motivated and driven individuals

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