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Role Description

The Course Support position for Rhetoric supports strategic and tactical aspects of the OnRamps Rhetoric program. OnRamps Rhetoric consists of two flagship courses, RHE 306 and RHE 309J, with a dynamic team of 400+ education professionals and more than 8,000 students. The Course Support position for Rhetoric will manage and analyze data, prepare reports, and use measures of success in analytics to help predict coaching moments and growth patterns for instructors, writing assessment specialists, and students. They will contribute to the development, testing, and quality control processes with OnRamps Rhetoric staff and provide sustained contributions to ongoing initiatives. The position also focuses on supporting scaled communications, scheduling, reporting, and learning management system maintenance as well as just-in-time assistance with seasonal and urgent projects. If you are highly organized, eager to learn new technologies, an effective communicator, and have a "start-up" attitude towards creative problem solving, send us your resume.

• Assists OnRamps Course Staff with day-to-day operational aspects of Rhetoric data analytics to support student success.
• Provides support for Sibme and Zoom analytics (video coaching and conferencing software).
• Provides support in Canvas Learning Management system.
• Offers communications support.
• Summarizes findings, creates reports (including charts and graphs), maintains databases of statistical information, and engages in other quality control measures.
• Writes and edits processes, guides, checklists, and assets according to best practices.
• Other projects as assigned.

Qualifications

• Current undergraduate or graduate student at The University of Texas at Austin
• 1+ year of experience working in professional environment
• Basic computer skills: Word, Excel, PowerPoint
• Punctual, reliable, responsible, detail-oriented
• Professional conduct and attire
• Recommendation from at least one (1) professional or academic reference
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Academic interest in Rhetoric, Education, Data Science and/or Visualization, or related field.
• Interest in and knowledge of local, state, and national dual enrollment and college-readiness initiatives.
• Experience designing and implementing educational research projects.
• Experience with MS Outlook, Canvas or other Learning Management System (LMS), Smartsheet or other project management platform.
• Experience with one or more of the following statistics software languages: R, SAS, SPSS, and/or Python.
• Advanced data management and analysis skills, including the ability to perform basic frequency data analysis.

Salary

$12.00 - $14.50 hourly

Working Conditions

• May work around standard office conditions.
• Repetitive use of a keyboard at a workstation.
• Remote work environment
• Use of manual dexterity

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest