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Role Description

As an AI Extern at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy.

• Language Model Optimization: Engage in the refinement and enhancement of language models, including fine-tuning and retraining to meet specific requirements.
• Cross-Functional Collaboration: Actively collaborate with the product and development teams to conceptualize and design effective machine learning models and algorithms tailored to our products' needs.
• Product Enhancement Partnership: Work closely with product managers, initiating and implementing proactive strategies to elevate the functionality and user experience of our products.
• Data Handling Expertise: Handle extensive text data, demonstrating proficiency in managing, analyzing, and deriving insights from large datasets.
• Coding for Production: Develop and maintain production-ready code, ensuring robustness and efficiency. Collaborate with the DevOps and ML-Ops teams to integrate machine learning models seamlessly into production environments.
• Database Proficiency: Write and optimize SQL queries, showcasing your ability to interact with and manipulate databases effectively.
• Team Dynamics and Impact: Thrive in a team-oriented environment, contributing positively to the team spirit.

Qualifications

• Currently enrolled in or recently graduated from a Master’s or PhD program in a quantitative discipline such as Computer Science/Engineering, Statistics, Mathematics, Operations Research, or Engineering.
• Completed coursework in NLP and LLM.
• Deep understanding of neural networks and deep learning and generative AI.
• Familiarity with reinforcement learning.
• Experience building predictive models and causal inference models.
• Familiarity with generative AI.
• Experience analyzing large and complex data sets.
• Experience using tools like Pytorch (preferably) or Tensorflow.
• Excellent communication skills, with the ability to simplify complex topics and communicate technical ideas to non-technical audiences.

Requirements

• Bonus (Great to have but not required): Experience analyzing two-sided marketplaces.
• Experience with B2C, marketplace products.
• Experience with BI tools like Tableau and Looker.
• Experience with inference models.

Benefits

• The chance to build something that changes lives – and that people love.
• An awesome community of co-workers.
• Meaningful projects: Apply your education to real-world challenges through hands-on, impactful work that is both rigorous and rewarding.
• Growth & development: Expand your skills through mentoring, job shadowing, lunch & learns, and hands-on project work that supports your personal and professional growth.
• Dedicated support: Benefit from a manager and mentor who will provide ongoing guidance and support throughout your internship.
• The hourly rate for this position is $50 - $60 per hour.