• Leading the rearchitecture and implementation of the User Management platform—the foundation for authentication, authorization, and access control across Arcadia products • Building backend services and APIs (NestJS, TypeScript, PostgreSQL) supporting secure, multi-tenant access models • Designing distributed, event-driven systems to synchronize user data and access events across Arcadia applications • Driving modernization of existing authentication and provisioning flows (Auth0, SAML 2.0, OAuth2, JWT) • Managing cloud infrastructure through Infrastructure-as-Code (Terraform) and AWS-native services (ECS, S3, SNS, Aurora) • Defining SLOs and designing telemetry for key features, ensuring robust monitoring, canary, and standard rollout strategies • Partnering with cross-functional stakeholders—including Product, Security, and SRE—to ensure alignment between technical execution and organizational priorities • Providing leadership, mentorship, and clarity in complex, ambiguous problem spaces • Joining the engineering on-call rotation, contributing to the reliability and operational excellence of the User Management platform and related services • Ensuring that documentation, operational runbooks, and best practices are well maintained and available for peers and downstream teams