This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We’re looking for someone to lead all technical aspects of an engineering team at ServiceTitan. You must have a strong background in responsive web application development, building distributed systems for scale, and a proven ability to deliver technical leadership and strong process management.

What you'll do:

• Own from end to end the short and long term technical vision of your team
• Design, implement and improve critical systems and components powering ServiceTitan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale
• Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team
• Identify opportunities to extract or develop systems beneficial for multiple teams
• Mentor and guide Engineers across engineering as a whole
• 60% development / 40% working on everything else
• Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests)
• Contribute to the roadmap and resource planning
• Determine metrics for success and constantly measure them
• Communicate effectively with cross-functional teams, engineers, Product Managers, customers, and partners

Qualifications

• 20+ years of industry experience, including with large scale enterprise web/SaaS applications
• 10-15+ years of experience in senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
• B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field

Requirements

• Expert-level knowledge of Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)
• HTML5 and JavaScript; experience with front-end frameworks such as React and Knockout.js is a plus
• Experience taking existing monolithic applications to a domain based, service-driven paradigm
• Experience with large scale 3rd party integrations
• Basic Microsoft Windows administration skills including IIS administration
• Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)
• Log / Metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)
• Git, unit testing, debugging, profiling, Visual Studio, JIRA and other tools that are typically used by developers on Microsoft technology stack
• Continuous integration and continuous delivery methodologies and tools (TeamCity or similar)
• Administration and building automation for Azure, AWS or other public cloud technology
• Ability to empathize with our users and champion for their experience
• Strong communication and technical writing skills

Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career
• Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events
• Great work is rewarded through Bonusly, peer-nominated awards, and more
• Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical
• Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement
• On demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more