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Role Description

The Account Manager (AM) is a key member of the commercial team, responsible for supporting sales growth and onboarding and servicing surgeons’ clinics.

• Support surgeon acquisition and adoption by training and onboarding new clinics, ensuring seamless integration of the aprevo technology platform into each surgeon’s clinic, accelerating completion of initial 5 case CORE series.
• Develop and maintain strong relationships with healthcare providers and clinic staff, including schedulers, office managers, and physician assistants.
• Ensure timely collection of all required imaging and pre-surgical patient information to support surgery scheduling.
• Maintain aprevo Certified Provider (aCP) user base while increasing aprevo utilization, and drive deeper penetration in approved accounts by developing new surgeon leads.
• Partner with sales directors and marketing to drive awareness by leading program marketing efforts with established and prospective accounts, including implementation of Personalized Spine Program education and outreach initiatives.
• Communicate timely information to the ABD, SD, Marketing, and other stakeholders regarding field sales activities, events, changes, and trends to maximize sales, revenue, and marketing opportunities.
• Develop and maintain aprevo procedure and product clinical acumen, including ability to present aprevo clinical study data to current and prospective customers.
• Update and maintain the CRM system daily, and all required weekly/quarterly activity reporting.
• Meet clinic and hospital regulations and requirements while performing responsibilities.

Qualifications

• Bachelor’s degree preferred, or equivalent combination of education, training, and experience.
• 3+ years of experience in medical devices, surgical, imaging, or a related field.
• 1–3 years of spine experience and familiarity with medical devices sales strongly preferred.
• Proven ability to manage a large territory and willingness to travel up to 60%.
• Demonstrated success in customer relationship management.
• Strong problem-solving skills and ability to collaborate effectively within a team.

Requirements

• Outstanding written and verbal communication.
• Strong problem-solving abilities.
• Detail-oriented with excellent follow-through.
• Ability to work independently and as part of a team.
• Strong time management skills.

Benefits

• Competitive salary and benefits.
• 100% of monthly healthcare, dental and vision insurance premiums paid.
• 401(k) plan with employer matching.
• Unlimited PTO.

Company Description

Our mission is to improve outcomes and decrease the cost of healthcare for spine surgery. The Carlsmed aprevo® personalized surgery platform is designed to improve the standard of care for spine surgery one patient at a time.