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Role Description

Your way to impact. We’re not solving a small problem, and we’re not addressing a small market. We’re tackling returns—the part of the online shopping experience shoppers say they hate most. Our customers, i.e., top online retailers, use Happy Returns’ returns software and reverse logistics to offer shoppers a genuinely delightful return experience while at the same time reducing costs, retaining sales, and making their supply chains more sustainable. We’re making returns legitimately better for everyone, and we’re having fun doing it.

Your day to day:

• Collaborate on and deploy cloud infrastructure on AWS using infrastructure-as-code (Terraform, Pulumi) that is secure, scalable, and highly available
• Actively collaborate with software engineering to define infrastructure, build, release and deployment tooling
• Collaborate with information security for requirements and integration with security and compliance tooling
• Troubleshoot problems across a wide array of services and function areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems to ensure availability, performance, security, and scalability
• Provide recommendations for architecture and process improvements
• Help us build and maintain a world class technology system so we can achieve our mission of making returns beautiful for Shoppers, Retailers, and the Planet

Qualifications

• At least 1 year of experience in designing, provisioning and maintaining infrastructure using Infrastructure as Code
• Experience in code development in at least one high-level programming language
• Knowledge of Kubernetes and containerized applications
• Proficiency working with a cloud provider (preferably AWS)
• Proficiency with Docker, Git and software development processes for deploying applications
• Understanding of/familiarity with using Github Actions (or similar) to build, test and release software
• Familiarity with database technology such as PostgreSQL or MySQL
• Previous experience using cloud observability platforms such as DataDog or NewRelic
• A strong interest in joining a highly collaborative environment and working daily with Product Managers and Engineers
• Interest in e-commerce, logistics and/or sustainability
• Comfort with leveraging the latest available AI-powered tools (IDEs, agents, automated reviewers) to accelerate and assist with daily development, debugging, and technical tasks

Requirements

• This is a fully remote position and is not limited to candidates located in Georgia

EEO Statement

Integrated into our shared values is Happy Returns’ commitment to diversity. Happy Return is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at Happy Return has an ongoing responsibility to respect and support a globally diverse environment.

Visa Sponsorship

We do not offer visa sponsorship or transfer for this role.

Statement to Third Party Agencies

To all recruitment agencies: Happy Return only accepts resumes from agencies on the UPS preferred supplier list. Happy Return is not responsible for any fees or charges associated with unsolicited resumes.