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Workhuman

Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution. Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million moments of human connection. Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.

NLP Data Scientist

Data ScientistData ScientistFull TimeRemoteMid LevelTeam 950Since 1999

Location

Massachusetts

Posted

15 days ago

Salary

Not specified

Seniority

Mid Level

Bachelor Degree5 yrs expEnglishGensimLangchainLlamaindexNltkPgvectorPineconePythonPyTorchSklearnSpacyTensorFlow

Job Description

Job Description:

**This is a remote position, based in the US 

**Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role.

The Opportunity
Are you passionate about applying AI to solve real-world, human-focused challenges? As an NLP Data Scientist at Workhuman, you’ll contribute to developing innovative AI solutions that transform how people work and connect. You’ll help shape the future of generative AI while tackling ethical and fairness challenges in NLP, ensuring our innovations are impactful and responsible. Joining our team means working on meaningful projects that drive tangible results and business value.

What We Can Offer You

  • The opportunity to help design and deploy advanced machine learning and NLP models that power Workhuman’s AI products.

  • Collaboration with a cross-functional team of Data Scientists, ML Engineers, Software Engineers, and Product Managers to build scalable and efficient solutions.

  • Hands-on experimentation with the latest NLP techniques and frameworks to continuously improve our AI capabilities.

  • Participation in efforts to address ethical, bias, and fairness considerations in AI, ensuring compliance and equity in all solutions.

  • A supportive environment for continuous learning, with access to the latest research, tools, and best practices in AI.

The Skills You Will Bring

  • Experience with generative AI and chatbot product development, ideally with frameworks like LangChain and LLamaIndex.

  • Knowledge of NLP techniques, such as text classification, sentiment analysis, and sequence tagging.

  • Proficiency in Python programming and familiarity with NLP/ML toolkits like Sklearn, Gensim, Spacy, and NLTK.

  • Experience with vector database technologies (e.g., pgvector, Pinecone) and deep learning frameworks (e.g., TensorFlow, PyTorch).

  • A collaborative and solutions-oriented approach to problem-solving in dynamic environments.

  • Strong communication skills, with the ability to convey technical concepts to non-technical audiences.

Achievements

  • Contributed to the development and deployment of NLP models that drive measurable business impact.

  • Supported the transition of AI solutions from development to production environments.

  • Participated in projects addressing ethical challenges in AI, ensuring fairness and compliance.

  • Assisted in designing experiments and benchmarks to evaluate and improve NLP model performance

  • Partnered with diverse teams to help deliver scalable, efficient AI solutions.

  • Helped maintain a library of reusable algorithms, ensuring transparency and reproducibility in research.

Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don't hesitate to reach out to us at globalrecruitment@workhuman.comfor assistance. We are committed to ensuring equal access to opportunities for all individuals. 

The Company:

At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  

Did you know we have an award-winning culture across EMEA and North America:

  • We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.

  • In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.

  •  We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.

  • There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

  • Our core values are Respect, Determination, Innovation and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Benefits

  • 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Company equity, Company-sponsored outings, Company sponsored family events, Continuing education stipend, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Documented equal pay policy, Volunteer in local community, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Free daily meals, Generous parental leave, Generous PTO, Health insurance, Job training & conferences, Open door policy, Life insurance, Mean gender pay gap below 10%, Mentorship program, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid industry certifications, Pair programming, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Recreational clubs, Lunch and learns, Remote work program, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Continuing education available during work hours, Tuition reimbursement, Mandated unconscious bias training, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Quarterly engagement surveys, Hybrid work model, In-person all-hands meetings, In-person revenue kickoff, Summer hours, President's club, Employee awards, Pension, Pay transparency, Transgender health care benefits, Abortion travel benefits, Meditation space, Mother's room, Personal development training, Virtual coaching services, Bereavement leave benefits, Hardship benefits, Company-wide vacation

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