Instacart

Instacart invites the world to share love through food. This is how homemade is made.

Senior Product Manager, Shopping Experience

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 1,001-5,000Since 2012H1B SponsorCompany Site LinkedIn

Location

United States

Posted

47 days ago

Salary

$184K - $233K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishSQL

Job Description

• Own the roadmap for cart, checkout, and order status page across Instacart and white‑label retailer apps, defining strategy, goals, and success metrics tied to conversion, AOV, and post‑checkout satisfaction. • Lead product discovery and specification—partnering with design to deliver intuitive, accessible experiences and with engineering to ship high‑quality, reliable releases on time. • Instrument analytics end to end; design and run experiments; synthesize quantitative and qualitative insights to inform prioritization and iteration. • Collaborate with payments, risk, fulfillment, retail, and support teams to ensure compliant, performant, and trustworthy transactional flows (e.g., taxes, fees, promos, substitutions, delivery timing, order updates). • Balance platform consistency with retailer customization needs for white‑label experiences, enabling scalable configuration without fragmenting core user journeys. • Drive 0→1 and horizontal initiatives across Family, Shopping Lists, and Incentives UX to create a cohesive shopping foundation from storefront through order completion.

Job Requirements

5+ years of product management experience building consumer-facing products, including 3+ years in e‑commerce, marketplace, or on‑demand services.
Proven track record shipping and iterating transactional flows (e.g., cart, checkout, order tracking) at scale with measurable impact on conversion and/or AOV.
Proficiency with product analytics and experimentation (e.g., SQL and/or tools like Amplitude; designing and interpreting A/B tests and multivariate experiments).
Experience partnering with engineering, design, and data science to deliver multi‑quarter roadmaps with 10+ engineering collaborators.
Bachelor’s degree in a technical, quantitative, or related field, or equivalent practical experience.
Experience building white‑label or B2B2C platforms, including multi‑tenant configuration and retailer‑specific requirements.
Strong UX sensibility with the ability to create or critique wireframes and flows; familiarity with accessibility and performance best practices for checkout.
Background collaborating with payments, risk, tax, and compliance stakeholders for secure and compliant transactional experiences.
Demonstrated success leading 0→1 product development from concept through launch and iteration.
Comfort operating in fast-paced, highly cross‑functional environments with evolving priorities and high expectations.

Benefits

Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
This role is eligible for a new hire equity grant as well as annual refresh grants.