Instacart logo
Instacart

Instacart invites the world to share love through food. This is how homemade is made.

Senior Product Manager, Shopping Experience

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

47 days ago

Salary

$184K - $233K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishSQL

Job Description

• Own the roadmap for cart, checkout, and order status page across Instacart and white‑label retailer apps, defining strategy, goals, and success metrics tied to conversion, AOV, and post‑checkout satisfaction. • Lead product discovery and specification—partnering with design to deliver intuitive, accessible experiences and with engineering to ship high‑quality, reliable releases on time. • Instrument analytics end to end; design and run experiments; synthesize quantitative and qualitative insights to inform prioritization and iteration. • Collaborate with payments, risk, fulfillment, retail, and support teams to ensure compliant, performant, and trustworthy transactional flows (e.g., taxes, fees, promos, substitutions, delivery timing, order updates). • Balance platform consistency with retailer customization needs for white‑label experiences, enabling scalable configuration without fragmenting core user journeys. • Drive 0→1 and horizontal initiatives across Family, Shopping Lists, and Incentives UX to create a cohesive shopping foundation from storefront through order completion.

Job Requirements

  • 5+ years of product management experience building consumer-facing products, including 3+ years in e‑commerce, marketplace, or on‑demand services.
  • Proven track record shipping and iterating transactional flows (e.g., cart, checkout, order tracking) at scale with measurable impact on conversion and/or AOV.
  • Proficiency with product analytics and experimentation (e.g., SQL and/or tools like Amplitude; designing and interpreting A/B tests and multivariate experiments).
  • Experience partnering with engineering, design, and data science to deliver multi‑quarter roadmaps with 10+ engineering collaborators.
  • Bachelor’s degree in a technical, quantitative, or related field, or equivalent practical experience.
  • Experience building white‑label or B2B2C platforms, including multi‑tenant configuration and retailer‑specific requirements.
  • Strong UX sensibility with the ability to create or critique wireframes and flows; familiarity with accessibility and performance best practices for checkout.
  • Background collaborating with payments, risk, tax, and compliance stakeholders for secure and compliant transactional experiences.
  • Demonstrated success leading 0→1 product development from concept through launch and iteration.
  • Comfort operating in fast-paced, highly cross‑functional environments with evolving priorities and high expectations.

Benefits

  • Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
  • This role is eligible for a new hire equity grant as well as annual refresh grants.

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