This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Clinical Research Patient Recruiter assists with the recruitment of potential subjects for enrolling studies, including pre-screening, calling, and networking with patients in accordance with the study protocol. This role is fully remote and can be performed anywhere in the United States, but preference will be given for east coast candidates. It is an excellent entry-level role into clinical research support services!

• Reviews and develops a comprehensive understanding of Rovia’s study protocols and inclusion/exclusion criteria such as diagnoses, medical terminology, and medication history.
• Conducts pre-screening of patient records to ensure correct placement within a study.
• Matches needs of potential subjects to current or upcoming research studies.
• Conducts outgoing recruitment phone calls, answers inbound patient calls, and schedules research appointments for potential subjects.
• Provides exemplary customer service to potential subjects.
• Enters and updates the status of all potential subjects in the Rovia database Clinical Conductor, including the outcome of any subjects scheduled but not screened.
• Updates potential subject medical histories and medications in Clinical Conductor with pertinent data gathered via medical record review and/or phone conversations.
• Tracks identified trends in patient acceptance or disapproval of clinical trial participation.
• Creates and schedules IRB-approved social media posts and mass emails relating to Rovia’s active research studies.
• Creates flyers, brochures, and other recruitment materials.
• May perform other job-related duties as requested.

Qualifications

• High school diploma required, bachelor's degree preferred.
• Experience in customer service required.
• Exposure to healthcare and/or clinical research preferred.

Requirements

• Excellent interpersonal and communication skills.
• Strong organizational skills.
• Proficient in the use of Microsoft Office.
• Fluent in written and spoken English, Spanish-speaking capabilities preferred.
• Experience with simple graphic design tools such as Canva.
• Ability to maintain confidentiality.
• Ability to develop rapport with patients over the phone.
• Proficient in using social media (Facebook, Instagram, X, etc.) for recruitment purposes.