• Lead and manage the Field Services Engineers Team within the region • Build and maintain strong relationships with key customers • Develop and execute strategies to increase service sales, profitability, and market share • Lead, coach, and develop Field Engineers and service professionals • Ensure Field Engineers and contractors are fully trained, competent, and certified • Monitor business performance through key performance indicators • Collaborate cross-functionally to ensure seamless service delivery • Manage the regional service portfolio, training agenda, service offerings, supplier strategy, asset budget, and compliance with company policies • Promote a strong culture of safety and continuous improvement • Participate and lead business Lean process • Manage and support the Installed base initiative