This role provides centralized pre-bind support to the field by preparing surplus lines paperwork, validating quotes for accuracy before binding, and tracking renewal timing. The analyst ensures documentation and data are complete and organized while escalating complex issues to the Field Specialist.

The Senior Investigator will conduct high-level, complex investigations into suspected healthcare fraud and abuse, routinely handling sensitive, high-profile, or national scope cases involving intricate fraud schemes. Responsibilities include researching and documenting cases, facilitating money recovery, making required referrals, and providing training to less experienced investigators.

The Neuroscience Health & Science Professional is responsible for increasing territory sales and developing relationships with assigned customers by engaging in product promotion and determining optimal business management strategies. This involves driving sales, developing territory call plans, and effectively engaging customers both face-to-face and virtually.

This role performs advanced customer service activities supporting specialized products and services for a sophisticated client base, focusing on problem resolution across multiple channels. The representative resolves complex inquiries, recommends solutions, acts as an escalation point, and coaches/mentors the customer service team.