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Role Description

As a Director, Client Partner, you will own strategic, executive-level client relationships for a defined set of accounts, build integrated multi-channel plans tied to client objectives, and lead client touchpoints that turn insight into decisions.

• Interrogate briefs, bring competitive and scenario thinking, and orchestrate cross-functional trade-offs.
• Convert complex platform, competitive, and Bliss Point App insights into clear narratives.
• Champion product- and measurement-led ways of working.
• Develop leaders and reduce risk through formal reviews and playbooks.
• Partner with centralized Ops/Finance on delivery quality and financial discipline.

Qualifications

• 10+ years in client leadership within performance marketing (scaling Small and Medium-sized Businesses).
• 4+ years people leadership (managing ICs and managers).
• Executive relationship leadership and expectation setting.
• Cross-channel literacy (Search, Social, Display/TV & Audio, Commerce/Retail Media, Lifecycle/CRM, Creative).
• Bliss Point fluency (or similar).
• Financial fluency via partnership.
• BA/BS required; advanced degree preferred or equivalent.

Requirements

• Build trusted relationships with director/VP-level stakeholders.
• Connect investment and testing recommendations to measurable outcomes.
• Drive performance, optimization, and transparency.
• Lead or co-lead new-business pursuits with BD.
• Define simple success measures by objective and partner with Analytics/Econometrics.
• Synthesize multi-source, multi-channel data into clear stories.
• Anticipate and resolve data and QA issues.
• Apply practical and strategic knowledge of at least two marketing channels.
• Proactively identify well-framed cross-sell/growth opportunities.
• Promote a culture of accountability and performance.

Benefits

• Unlimited PTO: Time to rest, recharge, and enjoy life unplugged.
• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts.
• Retirement: Match up to 4% of your contributions at 100% with immediate vesting.
• Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost.
• Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks).
• Learning and Development: On-demand learning, mentorship program, leadership and management development programs.