Technical Sales Support Manager
Location
United States
Posted
12 days ago
Salary
Not specified
No structured requirement data.
Job Description
- Work closely with assigned TSMs and their customers to promote UPL products and show value to the end user to generate pull-through sales and demand
- Develop relationships with distributors/retailers to promote targeted UPL products. Evaluate distributor proprietary products that can be used in conjunction with UPL products.
- Work closely with distributors/retailers to demonstrate efficacy and value
- Help define and refine application techniques for new and established UPL brands
- Understand and effectively communicate competitive intelligence and market trends
- Respond to technical service inquiries from customers and sales/service team members in a timely fashion. Analyze inquiries to be able to identify trends leading to emerging issues
- Work closely with marketing to provide support for the creation and presentation of training materials, and to act as a resource in the development of crop plans
- Work closely with technical development managers to identify trial locations, summarize and share data, and build out launch plans to support new product introductions.
- Train sales team members, distribution partners/retailers and customers on products via virtual and in-person presentations
- Identify, plan, place and record all market support trials in the assigned territory. Responsible for coordinating and collecting data for demonstration within the assigned territory.
- Represent the company at trade events or industry functions as assigned
- Hold a valid Department of Transportation Driver’s License
- Must live within the assigned territory
- M.S. in an Agricultural discipline with experience in crop protection sales, research or technical service is required and a Ph.D. is preferred
- Must currently hold a pesticide applicators/advisor license or be able to obtain one within 12 months of hire
- Experience with major regional crops including rice, soybeans, wheat, corn, cotton, sorghum, and regional specialty crops is required
- Experience setting up field trials, analyzing data, interpreting results required. Experience working on/around farm equipment a plus
- Can work independently with a team structure, and have ability to understand and present clear, concise data to individuals and in a group setting
- Strong time-management, problem-solving and communication skills are also required, along with the desire to be part of a rapidly growing sales and support organization
- Proven ability to understand, influence and relate to customers, regulatory agencies, university and contract researchers, and coworkers across the company
- Intermediate experience with ARM and MS Office Products (Word/Excel/Outlook/PowerPoint
- MS Degree:
- Technical Service Representative: 0-4 years of experience
- Technical Service Manager I: 4-8 years of experience
- Technical Service Manager II: 9-12+ years of experience
- Ph.D. Degree:
- Technical Service Representative: 0-2 years of experience
- Technical Service Manager I: 2-6 years of experience
- Technical Service Manager II: 7-9+ years of experience
- Adaptability & Resilience: Recognizes and is open to changing circumstances and alters behavior and scales up as necessary; increases personal awareness and appreciation of individual and cultural differences to create an open, inclusive, and accepting workplace.
- Entrepreneurial Mindset: Has a creative mindset and ability to think holistically, takes calculated risks and maximizes opportunities.
- Results Orientations: Takes action, pursues goals with persistence and achieves results; communicates goals and vision to the team to drive enthusiasm and ambition.
- Execution Excellence: Enhances the speed of execution and builds efficiency in processes, systems and people; has sharp focus on quality-orientation.
- Strategic Orientation: Demonstrates knowledge of the social, economic, and environmental factors and how they impact business. Identifies key issues that could impact the business and develops strategy through an analytical lens / design thinking
- Building Teams and Talent: Empowers colleagues through knowledge sharing and delegation, quickly establishing rapport; provides recognition for achievements and accomplishments.
- Customer Centricity: Understands the customer’s needs and pain points, fulfills the needs and expectations by focusing on creating value for customers
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