Gravity Global
The world’s most awarded complex markets Brand and Demand marketing consultancy.
Account Coordinator - B2B
Location
United States
Posted
1 day ago
Salary
Not specified
No structured requirement data.
Job Description
Account Coordinator - B2B
Department: Client Services - Enterprise - US
Employment Type: Full Time
Location: Remote - US
Description
🌍 Join Our Global Team
Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data, and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.
With 14 wholly owned offices across the US, Europe and APAC, and our Global Talent Hubs in emerging markets, you can build a truly global career in a rapidly scaling organisation that’s shaping the future of marketing.
At Gravity Global, we believe our people are our greatest strength. We’re a collective of creative thinkers, strategic storytellers, and data-driven innovators united by one mission – to deliver exceptional work that makes an impact. We’re growing fast – across continents and disciplines – and we’re looking for passionate individuals who want to make a difference: for our clients, our teams, and the world around us.
About the role
The Account Coordinator (Enterprise/B2B) supports the day-to-day operations of a high-expectation, media-led B2B technology account. Working closely with the Account Manager, this role focuses on client services, project coordination, and internal workflow management — ensuring campaigns move efficiently through the agency and deliver against client timelines and objectives.
This position is ideal for someone early in their agency career who is highly organized, detail-oriented, and eager to learn how best-in-class B2B accounts are managed. The Account Coordinator plays a critical role in keeping work on track across fast-moving teams and under tight service-level agreements.
Key Responsibilities
- Support the Account Manager in executing day-to-day account activities across a high-volume B2B paid media programme
- Coordinate timelines, deliverables, and workflows across internal teams (paid media, creative, analytics, operations)
- Maintain project trackers, status documents, and internal reporting to ensure visibility and accountability
- Assist with briefing internal teams to ensure objectives, deliverables, and timelines are clear
- Support budget tracking, invoicing processes, and vendor coordination under the direction of account leadership
- Prepare client-facing materials, including agendas, meeting notes, status updates, and presentations
- Attend internal and client meetings as appropriate; capture notes, actions, and follow-ups
- Respond to routine client requests and questions, escalating to senior team members when appropriate
- Build and maintain a strong understanding of the client’s business, industry, and marketing objectives
Client-First Mindset
You are service-oriented and take pride in supporting strong client relationships. You understand the importance of responsiveness, professionalism, and follow-through, and you help ensure the account team delivers a consistent, high-quality client experience.
You are service-oriented and take pride in supporting strong client relationships. You understand the importance of responsiveness, professionalism, and follow-through, and you help ensure the account team delivers a consistent, high-quality client experience.
Strong Organization & Attention to Detail
You thrive on structure, tracking, and process. From meeting notes to timelines to status updates, you keep the details straight so others can focus on strategy and execution.
Clear Communicator
You are comfortable communicating with internal teams and supporting client communications under the guidance of senior account leads. You listen carefully, ask thoughtful questions, and clearly document next steps.
You are comfortable communicating with internal teams and supporting client communications under the guidance of senior account leads. You listen carefully, ask thoughtful questions, and clearly document next steps.
Calm Under Pressure
You work effectively in a fast-paced environment with evolving priorities. You remain composed, adaptable, and solution-oriented when timelines shift or new requests arise.
You work effectively in a fast-paced environment with evolving priorities. You remain composed, adaptable, and solution-oriented when timelines shift or new requests arise.
Skills, Knowledge and Expertise
- Bachelor’s degree in Marketing, Advertising, Communications, Business, or a related field (or equivalent experience)
- 1–2 years of experience in an agency, marketing, advertising, or client services role (internships included)
- Strong organizational skills with excellent attention to detail
- Clear written and verbal communication skills
- Ability to manage multiple projects and deadlines simultaneously
- Proficiency with common productivity tools (Google Workspace, PowerPoint, Excel, project management platforms)
- Interest in B2B marketing and paid media, with a desire to grow into an Account Manager role
💫 What We Offer
While specific benefits may vary by region due to cultural norms, all team members at Gravity Global can expect a supportive, inclusive, and rewarding environment designed to help you do your best work and grow your career.
Key aspects of being part of the Gravity Global community:
- 💰 Competitive Reward & Pay – we recognise and value your contribution with fair and competitive rewards aligned to local market practices, designed to celebrate excellence and support long-term success.
- 🚀 Career Growth & Development – we believe development is ongoing, not annual. Through our Continuous Performance Management (CPM) process, which includes regular feedback and coaching, we help you refine your skills, celebrate your achievements, and plan for future success enabling you to reach your full potential.
- 🤝 Collaboration – be part of a cross-functional, global team that values sharing insights, ideas, and best practices to drive collective success.
- 🎓 Professional Development – we invest in you through ongoing training and learning programmes designed to expand your expertise and confidence.
- 🌴 Work-Life Balance – while we expect dedication to client success, we also value your wellbeing, offering flexible working arrangements and plentiful paid time off.
- 🎉 Community & Recognition – we celebrate our people through social and team-building events, recognise length of service and life milestones, and appreciate individual contributions through our Gravity Gratitude ‘kudos’ recognition programme.
- 👨👩👧 Family Support – we understand family matters and our people benefit from family-friendly policies such as parental leave, and access to wellbeing resources to help you balance work and family life.
- 🌱 Purpose & Belonging – we are committed to Environmental, Social and Governance (ESG) principles, fostering a workplace where positive impact matters. Our people are encouraged to get involved in employee resource groups that champion wellbeing, sustainability and culture.
Important Disclosure:
At Gravity Global, we believe in recognising every team member’s contribution. Your total rewards package – including salary and benefits – will align with country specific labor laws and our company policies. We’ll walk you through all the details during the offer stage.
Gravity Global is an equal opportunities employer and we do not discriminate on the basis of sex, race, religion, age, sexuality, disability and other protected status as required by applicable law.
If your experience doesn't align perfectly with the job criteria, but you meet some of the criteria and are excited about the role and Gravity, please don't be put off applying! We would encourage you to apply for the role as you may be just the right person for this role or other roles.
