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Role Description

The Staff Technical Program Manager plays a key role in delivering complex, product-driven technical programs that advance Priority’s platform capabilities and customer impact. This role drives end-to-end execution of cross-functional initiatives, aligning Product, Engineering, and Design teams around clear milestones, dependencies, and measurable outcomes. The position requires strong technical fluency, structured program leadership, and the ability to translate strategy into scalable execution plans. You will collaborate closely with business and technical stakeholders to ensure programs support strategic objectives, customer satisfaction, and long-term platform growth.

• Leads end-to-end delivery of complex, cross-functional technical programs aligned to product and platform strategy
• Partners with Product, Engineering, and Design to define roadmaps, milestones, and execution plans
• Manages dependencies across multiple teams and proactively mitigates risks and blockers
• Facilitates alignment between business stakeholders and technical teams on scope, architecture considerations, and delivery tradeoffs
• Establishes governance structures, reporting mechanisms, and communication rhythms for program transparency
• Tracks progress against defined KPIs and ensures programs deliver measurable outcomes
• Drives clarity across competing priorities and ensures focus on highest-impact initiatives
• Mentors and supports program managers and cross-functional contributors to strengthen execution practices
• Continuously improves program management processes to increase predictability and delivery quality

Qualifications

• 8+ years of experience as a Technical Program Manager or in a comparable technical delivery leadership role
• Experience leading large-scale, cross-functional product or platform initiatives
• Strong understanding of software development lifecycles and technical architecture concepts
• Ability to decompose complex initiatives into structured execution plans
• Proven experience managing dependencies, risks, and competing priorities
• Strong communication skills across technical and non-technical stakeholders
• Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field (or equivalent experience)
• Proficiency with tools such as Jira, Confluence, and reporting platforms (e.g., Tableau, Power BI)

Requirements

• Experience in fintech or another regulated environment
• Familiarity with Voice of the Customer (VoC) processes and user feedback integration
• Technical background in software development or systems architecture

Benefits

• Compensation range: $98,500-$160k
• Bonus programs
• 401(k) match
• Employee Stock Purchase Program (ESPP)
• HSA and FSA options
• Financial wellness resources and employee discount programs
• Medical, dental, and vision coverage
• Mental health support for employees and dependents through Lyra Health
• Family planning and women’s health benefits through Carrot
• Gym membership reimbursement and virtual wellness programs (including yoga)
• 3 weeks PTO to start, with unlimited PTO after year one
• Education expense reimbursement
• Leadership development programs
• Certified Payments Professional (CPP) certification support

Work Environment & Culture

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.

Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.

Traditional Physical Requirements

• Requires prolonged sitting, standing, bending, stooping and stretching.
• Requires the ability to lift 10 pounds.
• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).