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Role Description

This role involves managing a pipeline of loan applications, collection and review of mortgage related documents, and driving the loan process from application through closing.

• Deliver an excellent borrower experience through direct interaction.
• Ensure compliance with SouthState Bank Code of Business Conduct and Ethics and other operating procedures.
• Maintain a high level of expertise in all loan types and complex income and loan scenarios.
• Review and analyze application, supporting documentation, AUS Findings, and Investor program guidelines.
• Request documents from Mortgage Banker and/or customer, keeping both up to date on the loan status.
• Submit complete and accurate file to applicable Automated Underwriting System and SouthState internal Automated Underwriting System (Candor).
• Coordinate closings with all parties and manage pipeline to meet closing and lock expiration dates.
• Assist with post-closing, government insuring, and pre/post-audit reviews.
• Accept and perform other duties that are determined to be essential.
• Maintain up to date knowledge of industry standards, regulations, and market trends.
• Complete compliance training and adhere to all anti-money laundering guidelines and procedures.

Qualifications

• Bachelor’s degree preferred or equivalent work experience
• 5+ years in mortgage industry; 5+ years underwriting and other operational experience
• Excellent interpersonal skills
• Strong knowledge of guidelines and all loan operations functions
• Excellent knowledge of Loan Origination System and Automated Underwriting Systems (Encompass experience is a plus)
• Top notch customer service skills with an emphasis on relationship building
• Ability to multi-task; good computer and organizational skills
• Ability to communicate effectively verbally and in writing

Requirements

• Required annual compliance training

Physical Demands

• Must be able to effectively access and interpret information on computer screens, documents, reports.
• This position requires a large amount of time in front of a computer, which can be done sitting or standing with use of the right desk.

Travel

• Travel may be required to come to meetings as needed.

Benefits

• Equal Opportunity Employer, including disabled/veterans.