• Manage enterprise implementation projects from kickoff through go-live and stabilization, including scoping, requirements gathering, solution design coordination, testing planning, deployment scheduling, and transition to support. • Execute implementation governance practices by tracking milestones, managing dependencies, identifying risks, and maintaining clear status communication across internal and external stakeholders. • Apply and reinforce standardized project methodologies, playbooks, and delivery frameworks established by the Director, Enterprise Implementation. • Collaborate with Product and Engineering teams to define integration requirements and validate data workflows, including EDI transactions, HIPAA X12 standards, and API interfaces. • Support Enterprise Sales by contributing to SOW refinement, effort estimation, project scoping, and change-order processes. • Maintain structured project documentation across approved systems (Salesforce, Jira, Smartsheet, Confluence, etc.). • Serve as the primary day-to-day client contact for project execution, ensuring a smooth onboarding experience and clear coordination across internal teams. • Coordinate cross-functional resources to ensure timely delivery and alignment on key tasks, dependencies, and technical requirements. • Track and report on key implementation metrics such as timeline adherence, project health, client readiness, and go-live success. • Escalate complex issues to leadership as needed while driving timely resolution and maintaining client confidence. • Ensure all implementation activities meet security, privacy, and regulatory requirements, including HIPAA and secure data-exchange protocols. • Contribute to continuous improvement initiatives by participating in post-mortems, root-cause analysis, and the refinement of playbooks, processes, and tools.