• Define the interfaces platform strategy in collaboration with the Director of Strategy, to ensure seamless integration capabilities that differentiate Censis software from competitors and deliver superior customer value • Develop (in collaboration with our Interface Architect) comprehensive interface product roadmaps aligned with business objectives and technical capabilities and present to leadership • Conduct competitive analysis and market research to identify integration gaps, emerging interface standards, and opportunities where enhanced connectivity can leapfrog competitor offerings • Gain deep understanding of customer experience and workflows through customer research and market work • Lead API and integration roadmap development by identifying critical third-party systems and partner platforms. • Clearly define customer workflow requirements and business requirements including cost to develop, cost to manage, and cost & time to implement. • Collaborate with engineering teams to design scalable interface architecture that supports current customer needs while building flexible foundations for future integrations and competitive advantages • Participate in technical design discussions and architectural decision-making • Write detailed use cases, user stories, and product requirements documents (PRDs) • Define acceptance criteria and success metrics for new features and products • Manage interface launches, including go-to-market planning and cross-functional coordination • Conduct post-launch analysis and iterate based on user feedback and performance data • Own the Sustainment (technical debt, maintenance, and performance improvements) roadmap for our interface platform • Work closely with the documentation manager to ensure all release documentation (including release notes, technical documentation, knowledge base articles, and troubleshooting guides) is thorough and engaging • Partner with the Product Trainer to develop training materials for all new interfaces and interface enhancements • Serve as the primary escalation point for complex product questions from Customer Success and Customer Support teams