For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.

As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.

We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.

 

For more information, please visit www.youthvillages.org

Position Overview:

The REDCap Technical Specialist supports the Research Department by assisting with web-based data collection (such as online surveys) and analyzing project data. They develop and maintain REDCap projects to meet the organization’s data collection and evaluation needs. Working closely with the REDCap Manager, the Specialist will build and maintain projects, create innovative survey designs, and have a strong understanding of how the REDCap system functions. Additionally, they will contribute to special projects as requested by the Manager.

Essential Duties and Responsibilities:

The REDCap Technical Specialist:

• Collaborates with department leaders and key stakeholders to determine data collection needs and conceptualize REDCap project structure
• Designs complex REDCap projects with advanced logic, integrations, and custom styling
• Participates in scheduled and ad hoc meetings with staff requesting projects
• Performs regular maintenance on active projects (including managing access and making modifications)
• Designs and delivers advanced training and guidance on data extraction, reporting, and system capabilities for departmental users
• Ensures project deadlines are met and maintains high standards for data quality
• Writes queries within REDCap, Snowflake, Evolv, and MS SQL to support data needs
• Supports REDCap application reliability and performance monitoring
• Assists the Manager in troubleshooting and resolving system-related issues for end users (including broken survey links, system-related issues, and data entry issues)
• Collaborates in developing and following best practices for REDCap project management and data integrity

• Performs other duties as assigned

Additional Information:
 

This position can be based in one of Youth Villages’ office locations, preferably the Operations Center in Memphis, TN, or can be remote. Remote candidates should expect some travel with time spent in Youth Villages offices building relationships, learning in-person the Youth Villages culture, and the work we do.

Qualifications:

• Bachelor's degree in a social science, science, or business-related field (required)
• Bachelor’s degree or formal training in a technical discipline (preferred)
• Minimum of two years of experience working with data and databases (required)
• Research experience (required)
• Administrative research experience (preferred)
• Experience with SQL, CSS, and HTML (required)
• Proficiency in REDCap (strongly preferred)
• Knowledge of survey research methods (preferred)
• Experience with JavaScript and understanding of APIs (plus)
• Experience with non-profit organizations (strongly preferred)
• Strong organizational skills and attention to detail
• Excellent written, verbal, and oral skills
• Ability to manage multiple priorities simultaneously
• Proficient with Microsoft Office products (including advanced knowledge of Excel)
• Ability to maintain a flexible schedule

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Youth Villages Benefits

• Medical, Dental, Prescription Drug Coverage and Vision

• 401(k)

• Time off:

• • 2 week paid vacation (full-time) / 1 week paid vacation (part-time)

  • 12 paid sick days per year

  • 11 paid holidays

• Paid Parental Leave

• Mileage & Cell Phone Reimbursement (when applicable)

• Tuition reimbursement and licensure supervision

• Growth & development through continuous training

• Clinical and administrative advancement opportunities

*Benefits are excluded for variable status employees.

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.