• Develop, edit, and maintain technical documentation including standard operating procedures (SOPs), knowledge articles, system diagrams, configuration baselines, and release documentation. • Create and manage structured knowledge content supporting Enterprise Management (EM) processes, application packaging, configuration updates, and release validation activities. • Translate complex technical concepts into clear, concise documentation for technical and non-technical audiences. • Maintain documentation of repositories in accordance with organizational knowledge management standards and version control practices. • Support Change Advisory Board (CAB) processes by documenting change records, technical impact summaries, and release notes. • Ensure documentation reflects current configurations, STIG compliance updates, RMF-related control documentation, and system changes. • Coordinate with Systems Administrators, Engineers, IA Security personnel, and Architects to capture accurate technical details. • Support audit readiness by organizing and maintaining required documentation artifacts and evidence. • Assist in developing documentation templates, style guides, and governance standards to improve consistency and quality. • Participate in process improvement initiatives to enhance documentation accuracy, accessibility, and lifecycle management. • Perform additional duties as assigned in support of enterprise IT knowledge management objectives.