The Account Coordinator owns day-to-day customer communication by managing the general inbox, executing requests, and driving core account workflows, including creating operational tickets and pushing issues to resolution. This role also involves participating in meetings, documenting decisions, maintaining materials, and executing basic technical configurations on the platform.

This client-facing role is responsible for independently managing operational alignment, performance consulting, and issue resolution for assigned client accounts, serving as a trusted operational advisor. The manager will translate complex operational data into clear insights and action-oriented narratives while partnering internally to drive alignment across the client lifecycle.

This leadership role involves architecting and executing the global partner success strategy, managing a team of Strategic Account Managers, and serving as the executive point of contact for critical enterprise partnerships. Responsibilities include building the team, defining scalable account excellence processes, and advocating internally for partner needs.

The representative will be the engine of remote sales outreach, focusing on executing high-velocity outbound sales calls (40-50 daily) to secure new points of distribution and ensure inventory health. Key duties include driving volume growth, maintaining accurate CRM records, and building brand loyalty through digital and phone channels.