• Provide your customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. • Contribute to sessions aimed at helping customers unlock the full value of the Wiz platform. • Contribute to and run community-based one-to-many engagement opportunities (e.g. writing knowledge articles or running webinars) • Focus on driving out risk in our account base by increasing adoption, ensuring retention, and fostering satisfaction. • Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. • Advocate for customer needs cross-functionally (i.e.. Product Management and Support). • Offer insights regarding the availability of new features in Wiz. • Facilitate escalations for more complex or technically challenging issues. • Collaborate with Wiz Sales and Renewal teams to secure contract renewals. • Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.