Headway
Rewiring a new mental healthcare system for access and affordability.
Senior Operations Associate
Location
United States
Posted
11 hours ago
Salary
$76.2K - $112K / year
Bachelor Degree3 yrs expEnglish
Job Description
• Drive the build, execution, monitoring & ongoing implementation of scalable products and processes that enable us to deliver on core business challenges
• Leverage your operational expertise to identify opportunities for improved efficiency and automation
• Support and lead cross-functional efforts with our product, engineering, payer, and CX teams to drive core ops processes and achieve team OKRs.
Job Requirements
- 3-5 years of experience in consulting / operations / investment banking or related experience; operations experience at a high-growth startup is a plus.
- You are a self-starter, and are constantly pushing toward clarity and execution.
- You are highly data-driven and can drive complex analyses to identify key actionable insights.
- You are a collaborator who proactively partners across teams while holding others and yourself accountable for business results.
- You are a systems thinker, inclined to solve problems with product and automation.
Benefits
- Equity compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
