ZipRecruiter is a leading online employment marketplace, actively connecting people to their next great opportunity.
Technical Product Specialist
Location
United States
Posted
13 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
At ZipRecruiter, our mission is to connect job seekers to their next great opportunity. We do this by connecting employers who are hiring (our customers) with job seekers.
As a Technical Product Specialist (TPS), you are the glue between our customer-facing teams (Sales, Customer Success, Business Development, Partner Management) and the teams that build our products (Product, Engineering, Analytics). You ensure that our employers and partners have a seamless experience in posting their jobs and receiving candidate applications. In addition, you will support our Product & Engineering teams on strategic projects to help improve our experience for employers and job seekers alike.
- Cultivating expert-level knowledge of ZipRecruiter’s products and services
- Fielding questions and responding to technical customer issues raised by front-line teams across the company, solving what you can and escalating to appropriate teams as needed
- Developing an understanding of ZipRecruiter's 3rd party software integrations, including how to set up, troubleshoot, and resolve issues
- Creating training documentation for support teams
- Presenting product, technology, and process updates to technical and nontechnical audiences
- Tracking common issues and recommending product solutions
- Investigating bugs (including writing SQL queries, reviewing logs, reviewing tracking information) and presenting theories and supporting data to appropriate teams
- Assisting with research or labeling of data sets to inform machine learning model evaluation
- Assisting with strategic projects aligned to top company priorities
- Taking an active role in ensuring a high quality job seeker experience, starting with the job content we present
Qualifications
- 3+ years experience in a relevant role (digital ad technology / ad operations, recruitment tech, solutions engineering, or similar)
- Understanding of 3rd party tracking methods including URL redirects, URL parameters, browser cookies, and conversion pixels
- Proficiency writing SQL queries
- Experience with basic data analysis and familiarity with tools that allow you to explore and visualize data to identify key trends (e.g. Excel, Tableau, Google Analytics, Databricks, Periscope, other analytics software)
- Experience working with SalesForce, JIRA, Fogbugz, or similar ticket management platform
Requirements
- Ability to read basic log files, XML, or JSON for troubleshooting
- Bachelor’s Degree
Benefits
- Competitive salary
- Exceptional benefits package
- Flexible Vacation & Paid Time Off
- Employer-matched 401(k) plan
Company Description
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
Job Requirements
- 3+ years experience in a relevant role (digital ad technology / ad operations, recruitment tech, solutions engineering, or similar)
- Understanding of 3rd party tracking methods including URL redirects, URL parameters, browser cookies, and conversion pixels
- Proficiency writing SQL queries
- Experience with basic data analysis and familiarity with tools that allow you to explore and visualize data to identify key trends (e.g. Excel, Tableau, Google Analytics, Databricks, Periscope, other analytics software)
- Experience working with SalesForce, JIRA, Fogbugz, or similar ticket management platform
- Ability to read basic log files, XML, or JSON for troubleshooting
- Bachelor’s Degree
Benefits
- Competitive salary
- Exceptional benefits package
- Flexible Vacation & Paid Time Off
- Employer-matched 401(k) plan
Related Guides
Related Categories
Related Job Pages
More Product Specialist Jobs
Acute Product Consultant driving CentriMag blood pump system growth in target regions
The Acute Product Consultant drives growth of the CentriMag blood pump system by acting as the region expert on its use for Extra-Corporeal Life Support (ECLS) and cannulation, targeting new centers for adoption. This role involves building relationships, providing in-depth product education, coordinating sales efforts with Territory Managers, leading product demonstrations, and facilitating post-purchase training.
Senior Manager, Clinical Data Management
TakedaTakeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
The Senior Manager is responsible for ensuring timely and high-quality data management deliverables by conducting oversight of Data Management activities at the project or program level, ensuring compliance with regulations and maximizing effectiveness within budget. They establish program-level strategies, manage vendor partnerships, and serve as an expert, leading cross-functional teams in data reviews and providing guidance on CDISC standards.
Sustainability Specialist, Acute Care and Monitoring - Denver
MedtronicMedtronic is a global leader in medical technology, dedicated to improving healthcare through innovative therapies and devices. Known for transforming patient c
The specialist will serve as the Sustainability expert supporting sales of sustainability solutions, building relationships with health system leaders to drive program implementation and adoption. This role involves leading conversion execution, conducting on-site education, and coordinating between clinicians, technicians, and sales partners to ensure exceptional customer service.
