Samsara
Pioneer of the Connected Operations Cloud
Sales Enablement Manager
Location
Alaska + 7 moreAll locations: Alaska, California, Connecticut, New Jersey, New York, Maryland, Massachusetts, Rhode Island
Posted
12 hours ago
Salary
$96.1K - $129.2K / year
Bachelor Degree3 yrs expEnglish
Job Description
• Develop tailored enablement strategies to address identified performance gaps in the Customer Success organization, including specific objectives, development plans, and accountability measures.
• Create and implement learning programs to support company-wide change management initiatives for Customer Success Manager (CSMs) to increase productivity throughout the renewal cycle.
• Lead impactful training for CSMs, and serve as a subject matter expert in developing training materials and messaging to the field.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.
Job Requirements
- Bachelor's degree from a 4 year accredited university.
- 3+ years in sales enablement or related fields, preferably in high-growth environments with knowledge of Customer Success methodologies and renewals or account management strategies.
- Prior experience in post sale roles (ideally in more complex, Enterprise, or technical sales processes) as an Account Managers and/or CSMs.
- Experience collaborating with CS leaders to drive business impact.
- Ability to dive into technical details and learn about product features and customer impact.
- Strong communication and training delivery skills.
- Ability to coach & leverage CS leadership as change agents to reinforce CSM adoption.
- Strong organization and project management skills with the ability to manage many projects and tasks simultaneously.
- Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language.
Benefits
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health and parental leave plans
