• Support business growth by assisting in implementing strategic initiatives as set forth by the senior leadership team. • Management of projects aligned with service standard for the company. • Creating and managing detailed project plans, including defining necessary work packages, responsibilities, and key milestones. • Resource planning & allocation ensuring delivering projects on time and within scope and budget. • Delegate project tasks based on department need, individual strengths, skill sets and experience levels. • Coordinate people and processes to ensure that projects are delivered on time and produce the desired results. • Point of contact for everything involving a project’s organization and timeline • Responsible for/Oversees the creation and management of Project control documentation (RAID logs, Project Plans, Intake Documents, Requirements Documents etc.). • PMO process and procedure creation, implementation, and maintenance. • Meet with clients/vendor/partners/internal stakeholders to gather and clarify specific requirements of each project. • Responsible for/Oversees the translating of working business requirements into technical specification documents. • Identification, recording and management of all project risks and issues. Reporting these to the to the business and project specific stakeholders. • Manage internal and external stakeholder input to Projects and expectations of senior stakeholders and sponsors. • Organize internal and external client kick off meeting. • Setting client and internal expectations. • Requirements to be outlined to client. • Amended project plan shared with client and internally (measurable KPIs). • Organize and run internal and external (weekly) update calls to coordinate deal execution. • Prepare and present weekly progress reports to inform key management of project status. • Escalate issues and delays in the project delivery to management as needed.