Cleveland Clinic

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Contact Center Support Operator

Call Center RepresentativeCall Center RepresentativePart TimeRemoteTeam 10,001+H1B SponsorCompany SiteLinkedIn

Location

Ohio

Posted

11 days ago

Salary

Not specified

High School1 yr expEnglish

Job Description

• Answer inbound calls and navigate database to transfer callers • Process on-call via alpha page or phone call • Provide assistance in emergency situations • Answer routine questions and provide information to the public • Perform various data entry tasks

Job Requirements

  • High School Diploma or GED required
  • Emergency Medical Dispatch (EMD) certification preferred
  • Minimum of 1 year of call or contact center or telephone operator experience, or 2 years of customer service experience
  • Experience in Health care or a related field preferred

Benefits

  • Comprehensive offerings to support caregivers

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