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Role Description

This position is responsible for managing inventory, coordinating room assignments, and ensuring optimal operations across assigned properties. The Rooms Controller works closely with on-property teams to uphold service standards, streamline communication, and maximize operational efficiency.

• Manage room inventory and execute daily room assignments for designated properties
• Coordinate closely with front office, housekeeping, and sales departments to ensure accurate room blocking and guest accommodation
• Monitor special requests, VIP arrivals, and group room blocks to ensure proper execution
• Analyze occupancy trends and adjust room assignments to support operational goals
• Maintain consistent communication with on-property teams and APRC leadership
• Accurately document daily activity and deliverables in internal systems
• Identify and escalate operational issues and opportunities for improvement

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field required or minimum of 2 years of relevant experience in a business-related role (e.g., hotel operations, inventory management, business analytics, or customer service)
• Strong organizational, analytical, and communication skills
• Ability to work independently in a remote environment while maintaining high productivity
• Flexibility to support weekend and holiday coverage as needed

Benefits

• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts

Company Description

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.