• Lead, coach, and develop a high performing team of SMB Sales Engineers. • Foster a culture of accountability, collaboration, and continuous improvement. • Partner with SMB Sales leadership to support pipeline growth and construction completion. • Improve win rates from identifying opportunities through construction completion. • Assess and improve end-to-end SMB workflows from qualification to billing activation. • Identify process bottlenecks and implement scalable solutions to reduce cycle time. • Coordinate internal and external resources for access agreements and site survey completions. • Rapidly scale solution design and construction hand-off, and revenue acceleration. • Develop standardized tools, templates, and processes to improve consistency and execution. • Collaborate with Construction and NetOps teams for alignment of timelines and requirements. • Serve as an operational bridge between Sales, Legal, and Finance. • Leverage various systems for workflow tracking, i.e. Salesforce, AGOL, VC4, Sitetracker etc. • Improve communication and documentation standards to reduce friction in deal execution. • Support forecasting accuracy by providing insights into project feasibility and deliverables. • Performs other duties as assigned, including departmental and cross-functional projects.