• Performs measurement and benchmarking of performance measures in relation to best practices for the healthcare service industry and internal business objectives. • Provides performance indicator reports and benchmark narratives for performance improvement. • Monitors quality performance, outcomes and/or safety metrics to make recommendations for targeted process improvement projects. • Prepares overviews and interpretation of reports; and following up on assigned action items for various projects, meetings, and committees. • Assists with training departmental Quality champions governmental program requirements. • Performs problem analysis for strategic planning initiatives. • Solves data integrity issues as they arise, and monitor the addition of new data, analytics and reporting systems. • Interprets and translates data for senior management to clearly understand analysis and use it for meaningful decision-making, and strategic planning purposes for the enterprise. • Acts as a liaison with third-party vendors of specialized business intelligence or database products, geographic information systems, and data mining software. • Contacts regulatory agencies to research and clarify program rules. • Manages healthcare quality program departmental calendar to ensure all relevant submission dates, deadlines, and critical information stays current. • Assists with preparation of audit responses related to governmental program submissions prior to submission to third party; and positively collaborates with UMIT and HII. • Serves as a reliable resource to hospital staff, physicians, and patients on matters related to data analysis. • Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.