Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.
Strategic Relationship Manager
Location
United States
Posted
4 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
The Strategic Relationship Manager will report directly to the Head of Innovation & Growth and will be responsible for driving new business growth, expanding MSI’s presence in the multifamily market, and managing partner relationships. This role will focus on developing new distribution partnerships, deepening new and existing relationships and delivering a premium advisory experience. The successful candidate is a motivated sales professional who thrives in an external client-focused environment, can influence internal key stakeholders, and consistently delivers embedded insurance solutions that protect the assets of property managers, owner/operators, and tenants of their communities. Success is measured by consistent growth, exceptional partner experience, and disciplined sales execution.
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New Distribution Development
- Identify and prospect new distribution partners in the multifamily ecosystem
- Build executive-level relationships within PMS platforms, property management companies, agencies, and captives
- Lead end-to-end sales cycles from outreach through contracting and launch
- Develop tailored value propositions aligned to partner business models
- Coordinate with product, underwriting, and operations to structure scalable programs
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Organic Growth & Expansion
- Manage and grow existing strategic partnerships
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Identify opportunities for:
- Cross-selling additional MSI products
- Expanding into new states
- Increasing adoption rates within contracted portfolios
- Migrating legacy programs to MSI solutions
- Drive revenue expansion through land-and-expand strategies
- Monitor performance metrics and proactively address adoption gaps
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Cross-Functional Leadership
- Partner with Program Management, Client Success, Product, Compliance, and Operations to ensure smooth onboarding and state enablement
- Support marketing efforts including go-to-market launches and co-branded initiatives
- Provide feedback loops to program management, client success, and product based on field insights
- Maintain accurate pipeline reporting and forecasting
Qualifications
- 5+ years of experience in insurance, insurtech, multifamily, or strategic B2B sales
- Demonstrated success prospecting and closing complex distribution partnerships
- Experience selling into property management companies, PMS platforms, or agencies preferred
- Strong understanding of multifamily insurance products such as HO4, Master Policy, TLL, or Deposit Alternative preferred
- Ability to navigate carrier structures, commission models, and underwriting considerations
- Executive presence with strong negotiation skills
Competencies
- Strategic thinker with strong commercial acumen
- Comfortable building from zero and scaling programs
- Data-driven approach to pipeline and forecasting
- Ability to influence cross-functional stakeholders
- High ownership mentality
Special Working Conditions
- Ability to travel and work in a fast-paced environment and collaborate effectively with colleagues.
Important Notice
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons.
Job Requirements
- 5+ years of experience in insurance, insurtech, multifamily, or strategic B2B sales
- Demonstrated success prospecting and closing complex distribution partnerships
- Experience selling into property management companies, PMS platforms, or agencies preferred
- Strong understanding of multifamily insurance products such as HO4, Master Policy, TLL, or Deposit Alternative preferred
- Ability to navigate carrier structures, commission models, and underwriting considerations
- Executive presence with strong negotiation skills
- Competencies
- Strategic thinker with strong commercial acumen
- Comfortable building from zero and scaling programs
- Data-driven approach to pipeline and forecasting
- Ability to influence cross-functional stakeholders
- High ownership mentality
- Special Working Conditions
- Ability to travel and work in a fast-paced environment and collaborate effectively with colleagues.
- Important Notice
- This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons.
