Logicalis GmbH
Architects of Change
Service Desk Technician – Bilingual Portuguese/English
Location
United States
Posted
16 hours ago
Salary
$16 - $18 / hour
Associate Degree1 yr expExperience acceptedPortugueseEnglish
Job Description
• Provides support via phone, e-mail and chat to employees of corporate clients
• Assists users in troubleshooting Outlook
• Provides support for Microsoft Operating Systems and Office Products
• Handles 50-60 issues per day efficiently and appropriately
Job Requirements
- 1 year experience in call center or service desk environment
- Knowledge of various PC hardware and software applications including: Windows 7, Windows 10, Office 365 Support
- Proficient use of Microsoft Office applications
- Strong technical and client interaction skills
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
