Director, Patient Strategy
Location
United States
Posted
14 days ago
Salary
Not specified
No structured requirement data.
Job Description
- Serve as the strategic lead on patient initiatives across multiple accounts, guiding teams on how to embed patient perspectives into research, content, scientific exchange, and engagement programs.
- Translate complex scientific, behavioral, and qualitative insights into actionable recommendations that inform brand strategy, communications, and activation plans.
- Lead co-creation activities, advisory boards, journey mapping, ambassador initiatives, insight development, and patient education programs.
- Collaborate across medical, strategy, creative, research, and account teams to deliver high-quality, integrated work.
- Build trusted relationships with patients, caregivers, advocates, and clinical experts to ensure relevance and authenticity in recommendations.
- Strategic Leadership: Serve as the primary point of contact for patient-focused strategy, providing clear guidance, recommendations, and solutions that advance client goals.
- Program Development: Build and oversee patient insights plans, advisory boards, ambassador programs, plain-language summaries, co-creation workshops, and journey-based strategic frameworks.
- Presentation & Facilitation: Deliver compelling presentations and facilitate discussions with clients, cross-functional partners, and patient stakeholders.
- Quality Oversight: Ensure all work meets regulatory, compliance, and scientific standards while staying grounded in the authentic patient experience.
- Cross-Functional Collaboration: Partner with client services, medical communications, creative, and medical strategy teams to integrate patient insights throughout all workstreams.
- Team Leadership & Mentorship: Coach junior and mid-level team members on patient engagement best practices and strategic thinking.
- Process & Framework Development: Create tools, templates, and repeatable frameworks that strengthen the Patient Engagement offering and improve agency-wide capabilities.
- Opportunity Identification: Spot growth opportunities within existing accounts and proactively propose new patient-focused solutions.
- Proposal & SOW Development: Shape strategic sections of proposals, pitches, workshops, and SOWs related to patient insights, activation, and engagement.
- Thought Leadership: Contribute to white papers, conference presentations, case studies, and internal trainings that reinforce the agency’s leadership in patient-centered work.
- Networking & External Representation: Build relationships with advocacy organizations, patient communities, and industry partners to expand visibility and partnership opportunities.
- Bachelor’s degree required, advanced degree in public health, psychology, behavioral science, biomedical sciences, communications, or related field preferred.
- 7–10 years of experience in patient engagement, insights, health communications, or related strategic roles within life sciences, agency, pharma, biotech, or advocacy.
- Proven experience leading multi-stakeholder programs that incorporate patient perspectives into medical affairs, commercial strategy, or clinical development.
- Strong understanding of the drug development lifecycle and the role of patient insights in shaping strategy.
- Ability to synthesize scientific, qualitative, and behavioral insights into clear, actionable strategic recommendations.
- Knowledge of how to thoughtfully, compliantly, and responsibly leverage AI tools to strengthen insights, accelerate workflows, and enhance the quality of patient-focused deliverables.
- Exceptional client presence, communication, storytelling, and facilitation skills.
- Comfort working with patients, caregivers, and advocacy groups in sensitive, compliant, and ethical ways.
- A collaborative, proactive, solutions-oriented mindset with a genuine commitment to patient-centered thinking.
- Highly proficient with the following: MS Office (Word, Excel, PowerPoint, Outlook, Copilot), Adobe, Google or similar calendar system, and Zoom (or other similar systems) preferred
- Travel within the US and internationally as necessary, based on project, sponsor, and organizational needs (<20% travel expected)
- 100% remote environment with opportunities for local meetups
- Positive, diverse, and supportive culture
- Passionate about serving clients focused on cancer and blood diseases
- Investment in you with opportunities for professional growth and personal development through Vaniam Group University
- Health benefits – medical, dental, vision
- Generous parental leave benefit
- Focused on your financial future with a 401(k) plan and company match
- Work-life balance and flexibility
- Flexible time off policy for rest and relaxation
- Volunteer time off for community involvement
- Emphasis on personal wellness
- Virtual workout classes
- Discounts on tickets, events, hotels, childcare, groceries, etc.
- Employee assistance programs
Vaniam Group is a people-first, purpose-driven, independent network of healthcare and scientific communications agencies committed to helping biopharmaceutical companies realize the full potential of their compounds in the oncology and hematology marketplace. Founded in 2007 as a virtual-by-design organization, Vaniam Group harnesses the talents and expertise of team members around the world. For more information, visit www.VaniamGroup.com.
- Family & Medical Leave Act (FMLA) poster: https://www.dol.gov/agencies/whd/posters/fmla
- EEOC Know Your Rights poster: https://www.eeoc.gov/poster
- Employee Polygraph Protection Act (EPPA) poster: https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act
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