• design, develop, and maintain Tableau dashboards and visualizations that track KPIs and produce actionable insights • establish and maintain KPI definitions, dashboard governance, and data quality checks; drive continuous improvement of data processes and instrumentation • cross functional alignment with Information Technology & Commercial functions to ensure alignment on business reporting • partner with CRM team to maintain and continuously improve business processes that track activities and impact of the Healthcare Solutions teams • partner with the Healthcare Solutions team to translate business questions into analytics requirements and implement scalable solutions • perform ad‑hoc analyses and present findings to cross‑functional stakeholders • provide training and documentation for dashboards and analytic tools; act as a point of contact for analytics requests from Healthcare Solutions teams • support leadership with regular business reviews, executive-level slide decks, and data storytelling that drives decisions • ensure compliance with data privacy and security policies when handling sensitive healthcare or customer data