EverCommerce
Software that Powers the Service Economy
Manager, Account Management
Location
United States
Posted
2 days ago
Salary
$200K - $230K / year
Bachelor Degree7 yrs expEnglish
Job Description
• Help build and lead a high-performing sales team of 7-10 individuals responsible for driving expansion revenue across EverPro software brands
• Build, coach, and scale a team of Account Managers who maximize customer lifetime value by selling add-ons to core products (upsell) and introducing complementary solutions (cross-sell)
• Focus on owner/operators and small businesses with up to 20 trucks on the road
• Take accountability for team quota attainment, forecast accuracy, and key performance metrics
• Partner with Director of Account Management to align on go-to-market strategies, territory planning, and sales initiatives
• Implement tools and technology: Optimize your team's use of Salesforce, Sales Loft, Gong and other tools
• Define KPIs, work with AM Leadership, BizOps, and RevOps to build dashboards, and communicate team performance and trends to leadership
Job Requirements
- 7-10 years of experience in Sales or sales-focused Account Management within B2B SaaS, with a focus on commercial/SMB segments—experience in field service management or home services software is a plus
- 3+ years of sales team management experience: Proven track record of building, coaching, and scaling high-performing Account Management or Sales teams
- Direct experience managing revenue targets, forecasting accurately, and consistently achieving or exceeding team quota
- Deep understanding of short deal cycles, high-velocity sales motions, 1-2 touch closes, and driving deals to close within 1-2 weeks that are normal in Commercial/SMB sales motions
- Strong experience coaching teams on expansion revenue motions including selling add-ons and introducing complementary products to existing customers
- Strong sales business acumen with ability to leverage data, identify patterns, and translate insights into actionable strategies and process improvements in the Expansion motion
- Exceptional presentation, communication, and interpersonal skills with ability to influence stakeholders at all levels
- Results-driven: You're motivated by hitting targets, hold yourself and your team accountable, and understand that customer value and business growth go together
- You understand SaaS economics (ToFu, pipeline metrics, MRR, NRR), expansion models, and the metrics that drive sustainable growth
- You believe in servant leadership, prioritize team development, and are energized by helping others succeed and grow in their careers
- You're comfortable operating in ambiguity, building new functions from the ground up, and iterating quickly based on what's working
- You build strong relationships across the organization, value diverse perspectives, and create an environment where everyone can do their best work
Benefits
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Continued investment in your professional development
- Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
