• Contribute substantively to planning, research, writing, and strategy development • Consistently produce high-quality correspondence, communication materials, reports, and other types of materials for internal audiences and clients • Communicate directly with clients and external partners to implement strategies and tactics • Develop/review project plans and track project activities, timelines, and quality reviews • Manage social, paid, and traditional media outreach, including strategy, content development, and analytics • Contribute substantively to content creation by communicating ideas and working with integrated project teams of designers, writers, and digital strategists to develop creative and digital assets, including videos, websites, infographics, and more • Provide client service support with regular monitoring and reporting, managing timelines, proofreading, and client touchpoints • Ensure quality work product of more junior team members • Collaborate with other team members to address challenges and solve problems proactively • Attend and contribute substantively to meetings, including taking actionable notes in both internal and external meetings; assist with scheduling and logistics • Participate in new business process including research and proposal preparation • Contribute to organic growth