DigitalOcean

The cloud ☁️ of choice for developers, startups, and growing digital businesses around the world.

Account Director – AI

Account ExecutiveSalesFull TimeRemoteTeam 1,001-5,000Since 2011H1B SponsorCompany SiteLinkedIn

Location

California

Posted

11 days ago

Salary

$166.4K - $208K / year

Bachelor Degree10 yrs expEnglishCloud

Job Description

• Immerse yourself in the Bay Area AI ecosystem to identify, engage, and win the most promising startups • Own the relationship with high potential AI accounts • Advocate for your customers internally • Drive account growth by maintaining meaningful contact and identifying new opportunities • Manage and negotiate contract renewals • Partner with marketing, product, and customer success teams to deliver a best-in-class customer experience • Translate customer feedback from the Bay Area AI community into clear insights for our Product and Engineering teams

Job Requirements

  • 10+ years experience as an account executive or account manager for a technical product or experience as a sales or support engineer
  • Cloud Infrastructure and AI experience required
  • Proven experience in contributing to onboarding and customer success pipelines
  • You're a self starter, timely, and know how to prioritize tasks efficiently
  • You're friendly and professional, with excellent written and phone communication skills
  • Relationship management experience and can effectively collect and communicate constructive feedback from customers
  • Will bring or develop a network of AI startups, founders and accelerators

Benefits

  • Competitive salary
  • Reimbursement for relevant conferences, training, and education
  • Access to LinkedIn Learning's 10,000+ courses
  • Employee Assistance Program
  • Flexible time off policy

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