Propel, Inc

We build modern, respectful, and effective financial products & services for low income Americans.

Insights & Strategy Lead

StrategyStrategyFull TimeRemoteTeam 51-200Since 2015H1B No SponsorCompany SiteLinkedIn

Location

California + 13 moreAll locations: California, Colorado, District of Columbia, Florida, Illinois, New Jersey, New York, Oregon, Maryland, Massachusetts, Pennsylvania, Texas, Virginia, Washington

Posted

12 days ago

Salary

$120K - $160K / year

Bachelor Degree4 yrs expEnglishSQL

Job Description

• Drive account revenue growth through data-driven upselling and optimisation: Partner closely with Customer Success to identify and quantify high-impact upsell opportunities, build compelling data-driven sales materials, and maintain critical business intelligence on key accounts to inform expansion strategies • AI fluency: You proactively explore ways to use AI tools to deepen your analysis and improve team workflows (for example, using Claude or Gemini to automate reporting, generate client narratives,and accelerate ad hoc analysis). We’re looking for someone who knows when and where to use AI tools to accelerate great judgment • Shape and execute vertical strategy through deep vertical expertise and problem-solving: Monitor industry trends, develop intelligence on vertical business models and unit economics, and present actionable growth strategies to Marketplace leadership • Deliver analytics and operational support that strengthens customer relationships: Own reporting, billing, conversion rate updates, and campaign QA in collaboration with Ad Ops; support Customer Success with client performance materials • Strengthen the broader team's analytical foundation: Contribute to dashboards and tooling, identify and resolve data issues with Data Science, and help drive continuous improvements to Insights processes and systems

Job Requirements

  • 4-6 years of experience in an analytically driven role (Business Analysis, Product Analytics etc.). Experience in client-facing roles is a plus
  • Analytical storytelling: You synthesize data into clear narratives with actionable recommendations
  • SQL and Excel proficiency: Demonstrated ability to build analyses from scratch and translate findings into clear recommendations
  • Comfortable working with AI tools: You’ll be expected to use AI tools to deepen your analysis and improve team workflows
  • Problem solving: You tackle ambiguous problems by applying first principles thinking to break them into manageable components and get to a clear point of view
  • Curiosity: You love learning the why behind observations and data, and you're energized by becoming a subject matter expert in your vertical
  • Communication and stakeholder management: You present recommendations clearly and concisely to both internal and external audiences, and adapt your style to the room
  • Collaboration: You build strong relationships across teams, go out of your way to support teammates, and engage productively in live discussion and debate
  • Results orientation: You prioritize effectively, have a strong bias for action, and hold yourself accountable to revenue outcomes
  • Humility and growth mindset: You seek feedback, learn from colleagues and clients, and continuously improve your own work and the team's processes
  • Mission alignment: you're inspired to help build modern, effective, and respectful technology for low-income Americans
  • Marketplace experience preferred but not required; car insurance or financial services background is a plus

Benefits

  • Meaningful work and a strong shared sense of mission
  • Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn. The team meets in-person for optional retreats.
  • 20 Days of PTO
  • 4% 401K match
  • $10k lifetime spend towards Carrot Fertility
  • Excellent Medical, Dental and Vision options
  • Other health and mental health focused benefits and perks

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