We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior Course Coordinator
Location
United States + 1 moreAll locations: United States, Canada
Posted
11 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
This role involves coordinating tailored language training courses efficiently from initial confirmation through to completion.
- Coordinate and organize courses once confirmed by the Sales team, including scheduling, assigning trainers, and arranging logistics.
- Understand and research each client’s needs and learning goals to ensure the best course setup.
- Collaborate with the Teachers Department and Academic Advisors to select the most suitable trainer.
- Maintain regular communication with clients and trainers to ensure smooth delivery of services.
- Gather and manage client feedback in line with company policies.
- Generate additional sales through re-bookings and referrals, building lasting relationships with clients.
- Stay informed about company products and new course offerings; proactively suggest suitable options to clients.
- Coordinate efficiently with the Sales, Teachers, and Accounts teams to ensure operational alignment.
- Contribute ideas for sales, marketing, and customer service improvements and participate in company projects.
- Conduct quarterly client motivation research and suggest new product or service ideas.
- Collect feedback for marketing purposes.
- Provide daily reports to management on course progress and client activity.
Qualifications
- Fluent spoken and written English, plus at least one additional language (German, Portuguese, or French preferred).
- Excellent phone manner and communication skills.
- Strong proficiency with Microsoft Office and internet tools.
- Exceptional organizational skills with great attention to detail.
- Ability to analyze information and manage multiple priorities effectively.
- Minimum 2 years of proven experience in customer service or coordination roles.
- University degree (completed or in progress).
- At least 12 months of administrative experience.
Benefits
- Working hours: USA/Canada East, Central, or Pacific (Monday to Friday).
- 7.5 working hours per day + 1-hour break.
- Start date: ASAP.
- Probation period: 3 months.
- Paid leave: 31 days per year.
- Compensation: USD 1,000/month + rebooking bonus + performance bonus.
Job Requirements
- Fluent spoken and written English, plus at least one additional language (German, Portuguese, or French preferred).
- Excellent phone manner and communication skills.
- Strong proficiency with Microsoft Office and internet tools.
- Exceptional organizational skills with great attention to detail.
- Ability to analyze information and manage multiple priorities effectively.
- Minimum 2 years of proven experience in customer service or coordination roles.
- University degree (completed or in progress).
- At least 12 months of administrative experience.
Benefits
- Working hours: USA/Canada East, Central, or Pacific (Monday to Friday).
- 7.5 working hours per day + 1-hour break.
- Start date: ASAP.
- Probation period: 3 months.
- Paid leave: 31 days per year.
- Compensation: USD 1,000/month + rebooking bonus + performance bonus.
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