The specialist will serve as a key point of contact, handling inbound calls from patients, physicians, and facility staff regarding orders, service, and product information for NPWT. This involves applying critical thinking to assess requests, determine next steps, and recommend customer-focused solutions based on established guidelines.

The specialist will support the planning, initiation, and execution of clinical trial activities, including conducting site feasibility assessments and coordinating with investigative sites for protocol compliance. Key duties also involve monitoring study progress and data collection quality, as well as assisting in the preparation and review of study documentation and reports.

The representative will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. Key duties include responding professionally to inquiries and maintaining accurate records of client interactions and bookings.

The Customer Service Representative serves as a primary contact and financial advocate for guarantors to navigate and resolve any questions and/or concerns related to their Children's Mercy billing or sensitive financial matters. The incumbent supports Children's Mercy's financia...