• Optimize partner performance by analyzing data to improve supplier performance by enforcing Xometry Manufacturing Standards. • Identify performance / training gaps within your portfolio and develop strategies to improve partner outcomes. • Create and implement partner certification programs to establish quality benchmarks and standards. • Manage the Partner Outsourcing Group program, including eligibility identification and promotion/demotion dependent on individual Partner Performance. • Develop tailored training and coaching programs to elevate partner capabilities and performance. • Manage operational escalations and provide timely resolutions to ensure partner satisfaction. • Lead initiatives to reduce partner churn and maintain a robust network. • Serve as the ITAR conversion leader. • Conduct on-site assessments to establish best practices and promote “Xometry Certified” partners. • Maintain comprehensive training records and standardize partner training materials. • Collaborate with marketing teams to drive partner acquisition strategies and campaigns. • 20-25% travel required.