With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.
Client Success Protection Plan Specialist
Location
United States
Posted
12 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
Globe Life AO is seeking motivated professionals to join our growing remote team as Client Support Specialists. This position is ideal for individuals who enjoy building strong client relationships, providing thoughtful guidance, and developing their careers in a flexible, remote environment.
- Assist new and existing clients by providing clear information about benefit options
- Support clients throughout the enrollment and service process
- Communicate with clients daily, ensuring their questions are answered with professionalism, accuracy, and care
Our organization offers a supportive, mentorship-driven environment designed to help you strengthen your skills, achieve your goals, and grow within a stable, remote-first company.
Qualifications
- Strong communication and active listening skills
- Ability to learn quickly and adapt in a virtual work environment
- Highly organized and dependable
- Comfortable working independently while contributing to a team
- Professional mindset with a strong work ethic
- Motivated by growth, achievement, and service excellence
Requirements
- Guide new clients through the onboarding and enrollment process with professionalism and attention to detail
- Assess client needs and provide tailored recommendations based on their goals and circumstances
- Help clients understand available coverage options and assist them in making informed decisions
- Respond promptly to questions, provide follow-up support, and maintain clear communication with clients
- Develop and maintain professional relationships that support long-term client satisfaction
- Maintain accurate records while adhering to company policies and applicable state regulations
- Manage appointments efficiently while maintaining productivity in a remote work environment
Benefits
- 100% Remote Work - Work from home with no commuting required
- Training & Development - Ongoing mentorship, professional development workshops, and leadership programs
- Weekly Pay with Bonus Opportunities - Performance-based earnings with additional incentives
- Union Representation - Membership through OPEIU Local 277
- Medical Reimbursement Program - Available to eligible team members
- Modern Technology & Resources - Digital tools and systems designed for success in a remote environment
- Leadership Conferences & Events - Professional development opportunities through team events and training sessions
- Recognition & Incentive Programs - Performance-based travel opportunities and team celebrations
Job Requirements
- Strong communication and active listening skills
- Ability to learn quickly and adapt in a virtual work environment
- Highly organized and dependable
- Comfortable working independently while contributing to a team
- Professional mindset with a strong work ethic
- Motivated by growth, achievement, and service excellence
- Guide new clients through the onboarding and enrollment process with professionalism and attention to detail
- Assess client needs and provide tailored recommendations based on their goals and circumstances
- Help clients understand available coverage options and assist them in making informed decisions
- Respond promptly to questions, provide follow-up support, and maintain clear communication with clients
- Develop and maintain professional relationships that support long-term client satisfaction
- Maintain accurate records while adhering to company policies and applicable state regulations
- Manage appointments efficiently while maintaining productivity in a remote work environment
Benefits
- 100% Remote Work - Work from home with no commuting required
- Training & Development - Ongoing mentorship, professional development workshops, and leadership programs
- Weekly Pay with Bonus Opportunities - Performance-based earnings with additional incentives
- Union Representation - Membership through OPEIU Local 277
- Medical Reimbursement Program - Available to eligible team members
- Modern Technology & Resources - Digital tools and systems designed for success in a remote environment
- Leadership Conferences & Events - Professional development opportunities through team events and training sessions
- Recognition & Incentive Programs - Performance-based travel opportunities and team celebrations
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