Agilent Technologies

Premier Laboratory Partner for a Better World

Onboarding Manager

Onboarding SpecialistCustomer SuccessFull TimeRemoteTeam 10,001+Since 1999H1B SponsorCompany SiteLinkedIn

Location

California

Posted

42 days ago

Salary

$78.2K - $122.2K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Configure, train, and deploy products within the Agilent Software portfolio • Schedule, prepare for, and conduct meetings with customers that are adopting Agilent Software • Communicate timelines to customers and identify any challenges that may interrupt adoption and deployment • Post go-live support • Communicate cross functionally to ensure a smooth deployment • Submit any bugs or feature enhancements • Host user webinars to increase adoption and usage • Document the status of the customer using the Customer Success platform • Participate in regular team meetings • Ability to think outside the box and propose creative solutions

Job Requirements

  • Bachelor’s degree, or comparable experience
  • 2+ years previous experience working with software, or ability to demonstrate ability to train required
  • Excellent AI and Networking skills
  • Outstanding communication and organizational skills
  • Excellent analytical, leadership, and problem-solving skills
  • Ability to build and foster good relationships
  • Self-motivated and directed individual
  • Team-oriented perspective
  • Demonstrate experience with remote training and work
  • Basic HTML (helpful but not required)

Benefits

  • eligibility for bonus
  • stock and benefits

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